Fnac Darty continues its service-focused transformation with the launch of “Fnac Vie Digitale”

Fnac Darty has launched “Fnac Vie Digitale,” a comprehensive service to keep up with digital developments and French people’s growing need for support in this area.

Offered as a monthly subscription, “Fnac Vie Digitale” is a perfect example of the Group’s increased efforts to offer its customers high-value-added services, accelerating its transformation toward a service-based model.

With its three core pillars of user and device protection through dedicated features, user advice via appointments with certified experts, and access to the Fnac+ program of benefits, “Fnac Vie Digitale” offers customers, particularly families, peace of mind and security as they navigate their digital lives. Combining innovation, technology, advice and expertise, “Fnac Vie Digitale” is a service that ties in perfectly with the Group’s goal to be, in day-to-day life and for the long term, a vital ally to consumers, helping them in their daily household tasks.

This new service offering aims to support our customers in their daily use of digital technology and marks a new stage in the transformation of Fnac Darty’s business model.

Vincent Gufflet, Director of Services and Operations at Fnac Darty

Similar news items

Fnac Darty Makes its Grand Debut at VivaTech
Google Cloud Summit — Fnac Darty, a Major Retailer in the Innovation Race
Fnac Darty Rolls Out Its Video Sales Advice Service Nationally to Deliver In-Store Quality Sales Advice Remotely
Products and Innovation
10.11.2021

Fnac Darty Rolls Out Its Video Sales Advice Service Nationally to Deliver In-Store Quality Sales Advice Remotely

An innovative service that provides customers with a more human and personalized digital purchasing experience, and gives them access to advice from Fnac and Darty experts from the comfort of their own home.

Find out more