Collecting and recycling waste

Management of WEEE

Aware of the significant impact of waste from electrical and electronic equipment (WEEE), the Group has historically been committed to taking back old equipment from its customers.

For more than ten years, when a large piece of equipment is delivered to a customer’s home, the customer has had the option of handing over one or more appliances to delivery personnel. The latter then entrust them to the non-profit eco-organization Ecosystem, approved to recycle WEEE.

In May 2023, and in collaboration with Ecosystem, Fnac Darty decided to supplement its WEEE trade-in service with a new, free, and unlimited collection service for large appliances. Trade-in is no longer conditional on purchases made in stores or on the Fnac and Darty shopping sites. Now, all French consumers can easily and quickly recycle their appliances free of charge and with no obligation to buy.

More than 42,103 metric tons of WEEE were collected in 2023.

For small items and other consumables (batteries, bulbs, ink cartridges, etc.), the customer has the option to drop them off at the collection points placed in all stores, whether or not they have been purchased from one of the Group’s brands.

Optimization of packaging waste

Logistics and own brand product sourcing activities mainly generate packaging waste: pallets of products protected by plastic film and cardboard packaging for packages to be delivered to customers’ homes or to stores as part of the Click&Collect service.

In order to limit packaging and the impact of generated waste, Fnac Darty uses several approaches aimed at eco-design for packaging. In addition to improving customer experience, these actions aim to cut down on resource consumption, reduce empty space in packages and use materials that have less impact on the environment.